Effective: May 26th, 2020
Please also carefully read our LizzyKate Card Terms and Conditions, which are incorporated herein by reference which may apply to your use of LizzyKate Rewards.
You agree that the LizzyKate Rewards Points have no cash value and that the accumulated Points may not be redeemed for cash.
By creating a LizzyKate Rewards account, you agree that you are “opting-in” to receive promotional messages from LizzyKate. You may “opt-out” at any time. However, after doing so, LizzyKate will retain the right to communicate with you for transactional, account and other business-related purposes. You cannot “opt-out” of any promotional messages contained within the mobile app (at https://app.lizzykate.com).
JOINING LIZZYKATE REWARDS
There are two ways to join LizzyKate Rewards:
- You can sign-up online at https://app.lizzykate.com
- You can enroll at any LizzyKate location that supports LizzyKate Rewards
The registration process requires that you provide the following information:
- Your first and last names
- Your email address
- Your phone number
You agree to provide accurate information and that it is your responsibility to update your account information in the event that it changes.
EARNING LIZZYKATE REWARDS POINTS
The LizzyKate Rewards benefits available to you are based on “Points” that you earn. Points are earned for purchasing drinks in any LizzyKate store. You will earn one Point for every 50¢ (fifty cents) spent, not including applicable taxes, tips, fees (including shipping and handling, gift wrapping and other fees), donations, etc. For example, if, in the same transaction you spend $8.25 on drinks, $8.50 on bagged tea and $15.00 on a tea accessory, you would earn 16 Points (for the $8.25 spend on tea, rounded down to the nearest 50¢).
Points from qualifying purchases are generally added immediately to your account, but there may be delays. While we will make every effort to make sure that your points are available as soon as possible, we don’t guarantee their arrival in a timely manner.
You can also have Points added to your account by emailing firstname.lastname@example.org with a copy of the receipt showing a qualifying purchase that wasn’t redeemed (only puchases after the official program launch will be honored). LizzyKate reserves sole discretion on awarding Points in this manner.
LizzyKate will continue to issue and honor punch cards. We will only honor one form of Reward at the time of transaction (either Points or a Punch, not both). You can also redeem Points from existing punch cards at the rate of 8 Points per Punch by turning these punched cards in to any LizzyKate store.
You may also qualify to earn bonus points through your participation in promotional events (such as a “Double-Point Day”). Such events will be announced through our mailing lists.
Transactions that are returned or otherwise voided will result in a deduction of the related Points from your account.
LIZZYKATE REWARDS REDEMPTION LEVELS
We currently offer two standard Rewards Redemption levels:
- 100 Points – You will be entitled to one Free Drink up to a $7.00 value, including brewed teas, tea lattes, daily iced teas, tea-flights (without a food pairing) and Kombucha on tap (excludes Kombucha Growlers). If purchasing multiple drinks, LizzyKate will apply the Rewards Redemption to the most expensive drink that is $7.00 or less. Drink add-ons (such as Extra Strong or Milk Upgrades) are separate and do not qualify for the Free Drink redemption.
- 320 Points – You will be entitled to a LizzyKate glass mug. These mugs are branded with the attractive LizzyKate logo and are the same as what we use in the shop to serve up our delicious 12oz drinks!
We may also have additional promotions for LizzyKate Rewards Redemptions. These will be periodically announced through our mailing lists.
Placing a drink order through LizzyKate Rewards represents a commitment on your part. Your drink order will be placed in our queue and preparation will begin as soon as possible. You agree to both pay for and pick up any order placed under your Rewards account. You also recognize that drinks are at their maximal temperature and flavor at the time they are made and that delays in picking up and paying for your drink may affect your drink enjoyment.
LizzyKate Rewards has no membership fees and Points are strictly promotional in nature and have no cash value.
LizzyKate may terminate, cancel or suspend LizzyKate Rewards at any time, for any reason, in its sole discretion without notice.